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Mediation Training.

Students get copies of photocopied handouts and a copy of The Mediator's Handbook (I prefer a new copy with the spine removed and bound into a three ring binder for each student).  (The Mediator's Handbook is the textbook, with the alternative/supplement, if you need an alternative/supplement being the Mediation and Facilitation Training Manual by the Mennonite Reconciliation Service).  The class is taught using NITA's The Art of Mediation which is used by the instructor.

time/date Class Distance Learning
1/9:00 What is Mediation (adr1\essayi.htm)

Read essay to class

Then, ask each class member to answer:

  • your name?
  • what is mediation to you?
  • why are you taking this class?
  • what do you hope to accomplish in this class

Copy of essay to read/keep

Tape (of class discussion)

Writing assignment: answers to each question.

1/10:30 Art of Mediation

Rephrase textbook, pages 3-5 "this class" for "this book" and this change:

'this class also deals with the process of settlement facilitation - court annexed mediation - where the parties

Pages 6-7


'studies have shown that in 50% of the cases that go to trial, the attorneys have reached a position where they can agree on a settlement but where the clients are not willing to agree. Further, in the other 50%, a substantial percentage involve attorneys with impaired negotiating skills. Mediation helps in both of these settings.

This lesson is just tapes.
1/11:00 Roleplaying
  • what are your experiences with roleplaying?
  • what are the best role plays you have used.

Review points in figure 1.

1/12:00 Lunch Break.

At beginning of lunch, everyone should take five of their business cards and write on the back of each, one goal. At lunch, sit in groups of five or six and exchange cards.

Then discuss the goals over lunch.

Distance learning groups get a list of goals. They should pick three goals and write an essay explaining why these three.
1/1:00 What is ADR? Pages 8-9

Why Mediation? Page 12 para 2

Perspective: A Simple Explanation (adr3\adr5.htm)

Handouts: (adr3\ten.htm)

1/2:30 What is a Mediator?



Manual pages 17-18

Class Discussion: What would you put in a job description for a Mediator?

Manual pages 19-20

Essay: write a mediator's job description.
1/3:30 break
1/3:45 Overview of Process

Manual pages 26-27, 29


Manual pages 30-34

Essay: write your own initial script for a mediation.
1/5:15 adjourn for day.
2/9:00 Contracting Pages 35-39

Handout list from pages 37-39 (but without any of the descriptive text)

Handout: Short and Long Scripts from above.

RolePlay mediator and parties at contracting stage.

Essay: write your own contracting script.
2/10:30 break
2:/10:45 Gathering Information pages 41-46

pause/expand. Handout the 6 point list from page 42 (rewrite to be less formal).

Identifying Issues pages 47-50

Identifying Negotiation Style (adr5\mediate.htm) (give copy as handout)

Write an essay describing and explaining your negotiation style.
2/12:00 Lunch

Have each lunch group discuss goals & perspectives.

2/1:00 Group discussion: What is your style?

Setting the Agenda Page 51

Group discussion: What are your personal preferences in setting agendas?

Pages 52-53



1. Start by breaking big issues into smaller ones.

2. Start with easy issues to build confidence.

3. Let parties attempt to begin by negotiating the agenda.

4. Provide guidance to keep things from bogging down.



Resolving Issues Pages 54-61

Breaking Impasse Pages 61-63

Handout: Resolving Impasse (adr4\bimss.htm)

Essay on how your personal style fits into resolving issues and breaking impasse.



Reviewing and Drafting Final Agreements Pages 64-70

Group discussion & review


3/9:00 Skills

Communication Pages 73-94

3/10:30 Break
3/10:45 Values/Feelings Pages 95-99
3/11:15 Negotiation as a Process Pages 100-107
3/12:00 Lunch
3/1:00 The Nature of Conflict

Pages 108-114

Ethical Issues Simple (adr1\essayh.htm)

Complex (adr2\essayp.htm)

More (adr2\ethics1.htm)

Group Discussion

Handout (adr2\pom001.htm)

Handout (adr4\conflict.htm)

Essay: personal experiences.

Handout (adr1\essayj.htm)

3/2:30 Mediation Across Cultures

Page 115 ... note that Black Women in the study actually ended up paying more than the sticker price to buy automobiles...

Power Balancing Pages 118-122

Group discussion

Essay: personal experiences.

Handout (adr4\moaad.htm)

3/3:00 Break. Cut off discussion at end of break (expect that people will want to talk through the break).
3/3:15 The Caucus Pages 123-126

Mediation Checklist (adr1\essayf.htm)

Handout (adr1\essayg.htm)


Ethical Issues Pages 127-130

Advocates Perspectives


4/9:00 Practical Issues Pages 133-138

Marketing Without Advertising pages 7:17-18; 8:4; 11:4. (handout and discuss)

Mediation as a Business Pages 147-148

Fill out handouts and return them.

Handout (adr2\essayn.htm)



Mediation as a Process Pages 147-148

Review Points & Discuss Pages 150-153



4/12:00 Lunch
4:/1:00 Ethics Revisited Pages 130-143

Dealing with Questions Pages 207-216


Handout: Question list (without answers)

Essay: write in your own answers.






Advanced Topics







Handout (adr2\essayq.htm)(current issues) (adr1\essayk.htm)


Credentialing (revisited)

(adr1\essaya.htm as basis for lecture)

Roleplay 7.5 hours


6/9:00 Keynote for day (adr4\npt.htm)


(handout adr4\language.htm)
6/1:00 Group Discussion.

Each student: what did you learn.

Next round.

Each student: what changed about what you thought about mediation?

6/2:00 Final Lecture (adr4\cycle1.htm) Class ends at 40 class room hours.
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