Proposal for a Conflict Management/Dispute
Resolution Program Curriculum
This program anticipates an undergraduate minor and a graduate
certificate/masters degree program.
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The
undergraduate minor would require eighteen (18) semester hours of
credit.
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The graduate
certificate would require twenty-four (24) semester hours of credit.
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The M.A.
degree would require twenty-four (24) semester hours of intermediate and
advanced credit (with the introductory classes either taken or waived).
Introductory
Classes (2 semester hours each of credit)
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Introduction
to Conflict Resolution
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Text:
Conflict Resolution by Daniel Dana
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This is an excellent introduction for both undergraduates (freshman and above)
and business types.
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Introduction
to Negotiation
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Text:
Getting to Yes or Negotiating for Dummies
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Text:
Selected Essays
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Getting to Peace by Ury.
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Students need to be exposed to Getting to Yes, but they also need
to know that there is more to negotiation. When they held the first negotiation
competition for law schools that Texas Wesleyan competed in, while TW was
in the bottom 1% of the rankings for law schools, it won the competition.
When I talked to the professor in charge of TW's team, he said "There
were two hundred schools that had taught their kids out of getting to yes
and then there were my students taught out of [...]"
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Basic
Skills/Personal Peacemaking
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Text:
The Gentle Art of Verbal Self-Defense At Work
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Elgin's updated text is a must for anyone beginning in the field of conflict
resolution.
These three classes are great for basic introduction to conflict resolution
for freshman and sophomores.
Intermediate
Classes (3 semester hours each of credit)
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Introduction
to Mediation (45 hours of class room instruction and lab)
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Text:
The Mediator's Handbook
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Text:
The Art of Mediation
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Introduction
to Arbitration (45 hours of class room instruction and lab)
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Text:
Basic Skills for the New Arbitrator
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Text:
How Arbitration Works (BNA Books)
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Diversity
Issues
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Text:
(we've got some great instructors on this topic, but we are working on selecting
a great text).
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Campus
Mediation
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Text:
Mediation in the Campus Community
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Supplement: The Best Practices Handbook (the new one, assuming
it comes out this summer)
These make up good intermediate classes, once a student has a
foundation.
Advanced
Classes (2 or 3 semester hours each)
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Facilitation
(2 hours, with lab)
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Text:
The Skilled Facilitator
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This is a must have class for anyone who seeks to expand beyond court-annexed
mediation.
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Intermediate
Negotiation (2 hours, with lab)
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Text:
A Practical Guide to Negotiation, Thomas F. Guernsey. NITA
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Text:
Game, Set and Match (Cornell)
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Family
Mediation Training (3 hours, with lab)
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Text: Meirding's personal text.
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Our students have adored having her come out and teach.
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Health
Care Dispute Resolution (3 hours)
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Text:
Renegotiating Healthcare
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Text:
Managing Conflict in Health Care Organizations
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Hospitality
Dispute Resolution (3 hours)
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Text Selected
Essays
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This is an entire sub-specialty.
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Employment
Law Dispute Resolution (3 hours)
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Text Selected
Essays
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Ditto
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Labor
Law Conflict Management (3 hours)
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Text Selected
Essays
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Ditto
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Change
Management (3 hours)
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Text:
Managing Transitions: Making the Most of Change
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This is a business school text.
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Text:
Selected Essays
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Advanced
Negotiation (3 hours, with lab)
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Text:
Legal Negotiation and Settlement by Gerald Williams
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Text:
Game Theory, A Non-Technical Introduction
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Marketing
Yourself as a Dispute Resolution Professional
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Text:
Marketing Your Services (NTC)
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Text:
Market Without Advertising
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Transformative
Mediation
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Text:
The Promise of Mediation
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Our students have loved the author of this text too.
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The Law of ADR
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Text: Alternative Dispute Resolution, by Trachte-Huber and Huber.
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This is a law school text.
See The Five Proper Types of Students for a Dispute
Resolution Program
See Mediation Education
See Recommended Books
