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Class 3

Reports

  1. Each class member is to report on two metaphors they have encountered, use, or interact with.
  2. What and which metaphors are most common in the health care environments they have dealt with?  What metaphor would they prefer?
  3. Reports help to emphasize the point, cross-fertilize class members with other perspectives and are a good initial lesson in reframing.

Session Four

  1. Explaining the value of a dispute resolution program to administrators.
  2. What you should be doing
  3. Role-Play and Practice initial meetings/consultations on DR applications. (If time permits).

Session Five

  1. Teaching Negotiation
  2. Teaching Framing and Reframing Techniques
  3. Practice and role-play.

Between Classes

  1. Handouts (to review)
  2. Reading Assignments
  3. Framing Assignment:  analyze a teenage son who wants the car for a date when the parent needs the car to take his sister to piano lessons.


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