FREQUENTLY ASKED QUESTIONS




What are all the files and directories in my home directory?

www................This is your web directory. Place all your web files in there.

infobots..........This is where you will need to put all your infobot text files. More Info

anonftp...........This is your anonymous ftp directory. More Info

.redirect..........This is the configuration file for mail aliases. More Info

How do I run my own CGI programs?

There are two ways:


a.) Put your CGI programs in the cgi-bin directory.
When calling the programs from the web page, you must use the
alias for the cgi-bin directory. The alias is "cgi-yourdomainname".
If your domain is example.com, then the alias is cgi-example.
Note that ".com" is not included. So the action line from your
form page would look like action="/cgi-example/program".


b.) Put your CGI programs anywhere outside of the cgi-bin directory.
In this case, the program name must end in ".cgi".

How do I use cgiemail and the graphical counters?


CGIemail:This is a program that will email you the forms filled out from the web.

Here's an example -

Create a text file called "example" in the main web directory.
This is the content of the file:
 


	To: joe@blue.com
	Subject: example


	This is a test message.
	This is a test message.
	name: [name]
	phone: [phone]



That is the file that will be sent to joe@blue.com.
Now, cgiemail will automatically replace [name], [phone], anything
in the brackets with the corresponding user supplied info from the web
form. Also, you MUST have the To: and the Subject: line followed by
the blank line. Those three lines MUST be on the FIRST THREE lines. You
cannot change the From: address.

Here is a part of the web form page called "example.html"

Your name? your number? etc...

If you want to have your own customized "success" page, place the following
line in your form page:

<INPUT TYPE="hidden" NAME="success" VALUE="http://yourdomain/somepage.html">
It will then redirect to somepage.html.


How do I use the anonymous ftp site?

Your anonymous ftp site is completely different from your web site.

When people ftp to your domain anonymously, they will see the following
directories:

bin/ dev/ etc/ incoming/ lib/ pub/

"pub" is where you should put all your anonymously accessible files.
"incoming" is for the anonymous users to upload files. incoming directory
is disabled by default. Please ask us to enable it. You are responsible
for any "pirated" software uploaded by the anonymous users. The anonymous
ftp sites will be periodically monitored for any abuses.

You may ignore the other directories.


How do I create email aliases, and how do I redirect them?

Assume your domain is "example.com".

You need to edit the .redirect file in your home directory.

Here is a sample .redirect file for example.com:

 


	default example@example.com
	webmaster example@example.com
	sales joe@aol.com,mike@whatever.com
	info robert@example.com


That will automatically redirect all webmaster@example.com emails to
example@example.com, sales@example.com to joe@aol.com AND
mike@whatever.com, and
info@example.com to robert@example.com. All others will go to
example@example.com. Note that webmaster line isn't necessary, but
it's better to specifically redirect it to example@example.com.

It's important to note that the first column HAS to be an alias, and the
second column must be REAL accounts. You cannot redirect real email
addresses to other real email addresses. For example, you cannot put

	robert@example.com example@example.com


or

	robert@example.com joe@aol.com


Assuming robert@example.com is a real email(POP) account.

Of course, example@example.com emails will go to example@example.com, and
robert@example.com to robert@example.com.

Please note that it takes a few minutes for the .redirect file to go into
effect after you've updated it.

Ask us to create additional real email(POP) accounts.


How do I use the infobots?

Very simple. Just create a text file and put it in the infobots directory.
Let's say that the name of the text file is "info". Now, when you send
mail to info@example.com, you will get the text file mailed back to you.
That's it. Try it out. There is no limit to the number of these
infobots. Note that the name of the file is simply "info", and not
"info.txt".

How do I see who is using my infobots?

Assume your infobot address is info@example.com.
Just put the following line in your .redirect file.

 
	info example@example.com


The original email message will be sent to example@example.com, and the
original sender will get the infobot text.


How do I create a majordomo mailing list?

Ask us. Tell us the name of the mailing list and the password for it.
You will then get a detailed instructions on how to use it.
There may be extra charges if your mailing list is very
large(>1000 subscribers).

How do I use Real Audio?

Ask us to set it up for your domain.


How do I change my login password?

Telnet to your domain. After you've logged on, type "passwd" to change
your password. You can exit the telnet session by typing "exit".


How do I check the web usage stats for my domain?

Stats are updated once a week. You may check your stats by
going to http://yourdomain/wusage with your favorite browser.
I need to configure my mail reading program so I can access my emails. What are the proper settings?

mail(SMTP) server=your domain.
POP server=your domain.
What is the correct path to perl(and other programs)?

perl: /usr/bin/perl
sendmail: /usr/sbin/sendmail
date: /bin/date
How do I create my own "404 Not found" error page?

Simply create/modify the missing.html file in your main web directory.

Copyright 1998 Stephen R. Marsh

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