Negotiation and Dispute Resolution Book Reviews
|There are some books that are useful introductions to the field of dispute
resolution. Some you need to read because "everyone else" has
read them. Some are just good, basic books.
|Basic Literacy Books
Getting to Yes: Negotiating Agreement Without Giving In. Fisher, Roger,
and William Ury, with Bruce Patton, ed. Second edition. New York: Penguin
Books. Everyone has read it.
Getting Past No: Negotiating With Difficult People. Ury, William.
New York: Bantam Books, 1991.
Good Introductory Books
A Practical Guide to Negotiation, Thomas F. Guernsey. NITA (Notre
Dame). Reading the footnotes and being familiar with the sources,
in many ways this book is not much more than a revisit of Gerald
Williams and Getting to Yes in one volume. But, it is also
much more. It reads clearly. It has a strong context. It
does not take the easy way out. It provides an excellent framework.
In many ways, the book is much better than the sources. An excellent
place to begin.
Finding Common Ground, A Field Guide to Mediation by Barbara Ashley
Phillips, would make an excellent text for an introductory course on mediation
for college freshman. $16.95, 222 pages, published by Hells Canyon
Publishing of Austin, Texas 541-742-6285.
Mediator's Handbook Neighborhoods. A supplemental text by Beer
More Mediation & Dispute Resolution
|These books are good mediation and dispute resolution books.
Mediation and Facilitation Training Manual, Mennonite Conciliation
Service. This is "everything else" that is out there once you get away
from "court annexed" ADR procedures. Where mediation started and where
dispute resolution continues to go.
The American Arbitration Association Insurance ADR Manual. Written
in "standard" legal style, this book sets out the AAA's approach and
rules clearly for each type of insured claim ADR may be applied to.
The Roleplay Book, edited by Ron Mock, Mennonite Conciliation Service.
41 well executed roleplays, from simple to complex.
Dealing with an Angry Public by Larry Suskind. Excellent book on dealing
with large, angry groups of people. There are no magic bullets
or easy solutions, but there are solid and useful skills and tools for
honest attempts to resolve issues successfully.
Legal Negotiation and Settlement by Gerald Williams. (West Publishing
Company 1983) (ISBN 0314680934). The one Williams book in print.
Conceptual and Cutting Edge
|There are books that are not directly about mediation ... but ... they
either have cutting edge material in them, or, they take a different approach
to a standard dispute resolution tool. If you want to get ahead of
the game, these are books you should read.
The Handbook of Experimental Economics, John H. Kagel and Alvin E. Roth.
A Course in Microeconomic Thoery D. Kreps.
Co-opetition, Adam M. Brandenburger and Barry J. Nalebuff.
Game Theory and the Law, Douglas G. Baird, Robert H. Gertner.
Thinking Strategically by A. Dixit and B. Nalebuff.
Game Theory with Economic Applications by H. Bierman and L. Fernandez.
Fun and Games: A Text on Game Theory by K. Binmore.
Game Theory: Analysis of Conflict by R. Myerson.
Game Theory by D. Fundenberg and J. Tirole.
Conceptual Selling by Robert B. Miller and Stephen E. Heiman. This
book teaches needs based negotiating on a nuts and bolts level (with
a clear conceptual overview) for people in sales. Most job seekers
should read the first two or three chapters. Any mediator who has been
told he or she talks too fast should read the section at page 110 on "Golden
Silence" and the section at page 115 on verbal patterns to avoid -- including
excellent choices of words to use in place of "why."
Why Smart People Do Dumb Things, by Mortimer Feinberg and John J.
Tarrant. The authors miss the seductive power of synchronistic thinking
as a force for stupidity, but otherwise catch many, many sources of conflict
and trouble. Reading this book can help you understand why organizations
have gone off-track away from win-win directions.
The Dilbert Principle, by Scott Adams. This book is a strong
source of insight into Corporate America that just is not available any other
place. Be aware that Adams has a fierce hatred for H.R. directors which
is strongly displayed in his later works.