can recommend several books very strongly. Here they are:
by Daniel Dana
This book covers everything from start to finish and it serves as
an excellent introduction to the field as well as being well suited to self-help.
Extemely easy to use and refer to.
this book from Amazon.com -- about fifteen dollars, under ten dollars
by Jennifer E. Beer with Eileen Stief
This is the classic source for mediators and dispute resolution professionals.
The first half sets out the classic transcational model in it smost tested
form and the second half is filled with information on skills, tools and
material useful to any mediator. The book is extremely useful.
this book from Amazon.com -- about fifteen dollars, less from the used
book collection at
Art of Mediation
by Mark D. Bennett and Michele S. G. Hermann
This book is the script for a forty hour mediation class, with some
additional material as well. If you wanted to teach a class you could
easily use this book and then use as your required textbook etiher The Mediation
Handbook or Basic Skills for the New Mediator. Includes role-plays and other
Skills for the New Mediator
by Alan H. Goodman
This covers everything in mediation from start to finish. Each of
the books I recommend has its own perspectives and approaches and each has
a different style. Goodman rounds out the basic texts that you need in order
to have a good foundation as a practioner. Easy to use and refer to.
For more excellent books
on mediaiton, click here:
This book answers the question of how to market yourself and make a living
as a mediator like no other -- now in the 4th Edition, used copies are available
There are other books that you should consider
if you want to make a full time profession of dispute resolution and
conflict management. They are here:
There are also other skills related books,
especially the Gentle Art books by Elgin. They are here:
Finally, for negotiation and other books of
interest I have a cursory section. Those books are here: