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Mediation On-Line

A Newsletter from ADR Resources
Volume 2, No. 5,  February 1999
From: Ethesis@AOL.Com (Ethesis)


Stephen R. Marsh Picture


If you have paid for a Martindale-Hubbell listing for your mediation or law firm's web site, you need to look for yourself on the web and check the site.  A number of sites have a "www" prefix on them when the actual site cannot be reached with a "www" link (e.g. will only bring up a 404 error code -- not the site at  

Further, for reasons I am unsure of, several very large providers of site services for law firms and mediators have failed ot register the sites they host (or at least the one's I was looking for) with the major search engines.  I finally found who I was trying to find by clipping the "www" off the addresses after doing an internal Martindale-Hubbell search for attorneys I knew to be in the firms I was looking for and then clicking on the broken links.

But, if I had not known who I was looking for, and had not been persistant, I would never have found the web sites.  If your site is not getting very many hits, that may be the reason.  That is a good reason to visit or a similar site (comments below).  Also, it reflects part of the "value added" that many people obtain from services such as "" which appear to take the time to register the sites they host with the search engines. If you decide to be on the web (which may not be a part of your direction at all) remember that part of any web plan needs to be a program to register (and reregister at least once a quarter) your site with major search engines.  

Interesting new Mediation & ADR web sites

A reminder.  If you receive this newsletter, and if you have a web site, please send me the url to look at. I'm actively adding personal mediator's sites at and value referrals and suggestions about good sites.


Quote: "From: "Duane Ruth-Heffelbower" <>

For the past two years I have been working at a project funded by the federal Office of Refugee Resettlement developing a best practices model for incorporating cross-cultural conflict management material into orientation of refugees and their receiving communities. The project web site is . We offered our first training for trainers in Washington, DC two weeks ago (49 participants from 12 states). The second edition is scheduled for Fresno, CA June 2-5, 1999. The training web site is

If you work with refugees or with those who provide services to refugees you may be interested in our work and the grant-funded training mentioned. We have also just issued a Request for Proposals for two more project sites for the coming year. The RFP is available at or contact Duane Ruth-Heffelbower, MDiv, JD, Associate Director, Center for Peacemaking and Conflict Studies - Fresno Pacific University, 1717 S. Chestnut Avenue 559-455-5847 fax 559-252-4800, Fresno, CA 93702

Pepperdine is considering an L.L.M. program in dispute resolution.  Here is a copy from a release on that topic:

From: (Warnes, Shellee)

Greetings from the Straus Institute for Dispute Resolution at Pepperdine University School of Law and thank you for your interest in our program. We currently offer a 14 unit Certificate program and a 32 unit Master's degree program. An L.L.M. program is definitely our next goal and it has always been our intention to move in that direction. Unfortunately, we are not very far along in the process. I would estimate that we are still about two years away from offering an LL.M.

We do have several judges and attorneys enrolled in our Master's degree program, and it is our hope that when we do begin an LL.M. program that those individuals who graduated from the Master's degree program who at the time would have been eligible for the LL.M. would be able to trade it in for the more distinguishable degree. I am pretty sure that we are planning on proposing the same curriculum as the Master's for the LL.M. degree. If by some chance there are some changes to the curriculum we would anticipate that someone with the Master's could come and fulfill only the new requirements (which hopefully would be minimal if any) and earn the LL.M. However, please note that we are not guaranteeing that this will happen but are letting people know that this is what we hope will happen.

That makes three dispute resolution L.L.M. programs that may be available by 2001. (Columbia, Pepperdine, and George Washington).


I have been extremely impressed by The Alternative Newsletter by James Boskey.  For the $15.00 price the issues include 60 pages of solid information on the status of mediation in the United States.  The best comparison would be the New York Times book reviews (which we used to be able to purchase in our local library) crossed with a news oriented newsletter.  It includes employment information, news, listings for all known continuing education programs, and many, many book reviews.

I must admit it was interesting to discover that Professor Huber was a little inaccurate when he claimed his book was the only textbook on Arbitration ... or that there were quite so many ADR newsletters and publications (Boskey reviews over 60 newsletters/magazines).

As a final note, I sent in a subscription to The Alternative Newsletter and my first issue came back by return mail.  Fast and focused response.

If you are looking for a training seminar, interested in what publications are available, need some insight, or if you are looking for a job in mediation, the newsletter is worth your $15.00.

International Updates

Randall Arias, from Costa Rica is the Costa Rican ADR Association President.  He also works as a consultant and may be contacted at:

Benjamin Broome, who is Prof. of Communication at George Mason University, has just returned from a 2-year stint in Cyprus, where his stay was financed by a Fulbright Award.  The origional assignment was for two 6-month stints, but the Cypriots liked what he was doing so much that they requested that the two 6-month stints be combined into a continuous year. They liked the first year so much that they requested a second year, which was ultimately granted.  He has been invited to return. Professor Broome is also working with a group called YES, the Young Entrepreneurs Society of Europe, and a small group in Belgium who are learning to run Interactive Management workshops, in hopes of getting contracts from the European Commission.  

Professor Broome's techniques make good use of John Warfield's work on complexity -- an important element of mediation of large scale conflicts.  I admire John Warfield's work.

On Employment

I've been surprised by the fact that while the FLRA in Dallas decided to relist their mediation position as a GS-8 or so (and a pay scale of about $30,000 a year), right across the city, the federal government is hiring paralegals "Salary Range: $45,067 - $65,709, annually" (from an actual posting).  If anyone knows the inside story there, I would really appreciate an update.  It seems strange to me that the FLRA would seek to hire a dispute resolution trained attorney (the original listing was for an attorney or non-attorney) at such a reduced pay scale while the federal system is hiring paralegals at what are dramatically higher rates.

Even more interesting was that even though I did not apply for that position, I received a rejection notice. Four of them.

BTW, on employment is a new site at

Submissions to

As always, I am interested in any submissions or articles anyone would like to have posted on the web -- and I am glad to be able to point them out in this newsletter.  I prefer to post material as you have written it, with no editorial changes by myself.

With my best regards, I remain,

Sincerely yours,

Stephen Marsh
Additional material is included in the on-line version.
If you are curious where the term/name Ethesis comes
from, visit

Back issues at

If for some reason you wish to be removed from my periodical mailings please let me know. If I'm sending anyone extra copies or sending it to anyone who shouldn't be getting it, please let me know. This e-mail mailing list is supposed to be limited only people who would be interested and who have subscribed.  Thanks for your patience and help.

Post Script (the "extra" material for the on-line version).

All the leading Federal ADR Specialists

Coast Guard
Elaine A. Eder
Attn: COMDT(G-LPL)Coast Guard
2100 Second St.,S.W.
Washington, D.C. 20593-0001
(t) (202) 267-1544(f) (202) 267-4581

Consumer Product Safety Commission
Richard W. Allen
Office of General Counsel Consumer Product Safety Commission
4330 East-West Highway
Bethesda, MD 20814
(t) (301) 504-0980 ext. 2212(f) (301) 504-0403

Defense Contract Audit Agency
Paul Bley
Defense Contract Audit Agency
8725 John J. Kingman Rd., Suite 2135
Fort Belvoir, VA 22060-6219
(t) (703) 767-3207(f) (703) 767-3266

Defense Logistics Agency
Carolyn Perry
Defense Logistics Agency
8725 John Jay Kingman Rd.
Suite 2533
Fort Belvoir, VA 22060-6221
(t) (703) 767-6061(f) (703) 767-6091

Department of Agriculture
Jeff A. Knishkowy
Conflict Prevention and Resolution Center
Department of Agriculture
Jamie Whitten Building
Room 326W
14th St. & Independence Ave., S.W.
Washington, D.C. 20250
(t) (202) 720-4040(f) (202) 720-8848

Department of the Air Force
Joseph M. McDade
Department of the Air Force
1740 Air Force Pentagon
Washington, D.C. 20330-1740
(t) (703) 697-3900(f) (703) 697-3796

Department of the Army
Gary E. Bacher
Office of the Army General Counsel
Department of the Army
Room 2E725
104 Army Pentagon
Washington, D.C. 20310-0104
(t) (703) 697-5155(f) (703) 693-9254

Department of Commerce
Alden Abbott
(t) (202) 482-1328

Catherine Shea
(t)(202) 482-6066
Department of Commerce
14th St. & Constitution Ave., N.W
Room 5896
Washington, D.C. 20230
(f) (202) 482-5858

Department of Defense
Judith Miller
Dispute Resolution Specialist
Office of General Counsel
Department of Defense
1600 Defense Pentagon
Washington, D.C. 20301-1600
(t) (703) 695-3341
(f) (703) 693-7278

Carla Conover
ADR Liaison
Office of General Counsel
Department of Defense
P.O. Box 3656
Arlington, VA 22203
(t) (703) 696-4751, ext. 114
(f) (703) 696-6865

Department of Energy
Phyllis Hanfling
Office of Dispute Resolution
Department of Energy, GC12
1000 Independence Ave., S.W.
Washington, D.C. 20585
(t) (202) 586-6972
(f) (202) 586-7479

Department of Health & Human Services
Cecilia S. Ford
Chair, Departmental Appeals Board
(t) (202) 690-8020

Neil H. Kaufman
Director of Mediation Services,
Departmental Appeals Board
(t) (202) 690-7006

Department of Health & Human Services
200 Independence Ave., S.W.
Room 637-D
Washington, D.C. 20201
(f) (202) 690-5863

Department of Health & Human Services: Centers for Disease Control
Synthia Taylor-Demons
Department of Health & Human Services Centers for Disease Control
1600 Clifton Rd., N.E. MS-A22
Atlanta, GA 30333
(t) (404) 639-1260
(f) (404) 639-4617

Department of Housing & Urban Development
Sam Hutchinson
Department of Housing & Urban Development
451 7th St., S.W.
Room 10164
Washington, D.C. 20410
(t) (202) 708-0888
(f) (202) 401-7912

Department of the Interior
Robert L. Baum
Office of Hearings & Appeals
Department of the Interior
4015 Wilson Blvd.
Room 1111
Arlington, VA 22203
(t) (703) 235-3810
(f) (703) 235-9014

Department of the Interior: Bureau of Land Management
John Schumaker
Bureau of Land Management
Department of the Interior
20200 Deer Shadow Way
Monument, Colo. 80132
(t) and (f) (719) 481-4728

Department of Justice
Peter R. Steenland Jr.
Department of Justice
Office of Dispute Resolution
950 Pennsylvania Ave., N.W.
Room 5240
Washington, D.C. 20530-0001
(t) (202) 616-9471
(f) (202) 616-9570

Department of Labor
Roland G. Droitsch
Department of Labor
200 Constitution Ave., N.W.
Room S-2312
Washington, D.C. 20210
(t) (202) 219-6197
(f) (202) 219-9216

Department of the Navy
Carole Hook
Office of General Counsel
Department of the Navy
1000 Navy Pentagon, Room 4D730
Washington, D.C. 20350-1000
(t) (703) 614-6122
(f) (703) 693-5666

Department of State
Jody B. Lee
Department of State
Room 431 SA-6
Washington, D.C. 20520
(t) (703) 516-1732
(f) (703) 516-1677

Department of the Treasury
Edward S. Knight
(t) (202) 622-0287
Ronald Levy
(t) (202) 622-1147

Department of the Treasury
Main Treasury
Room 1422
1500 Pennsylvania Ave., N.W.
Washington, D.C. 20220
(f) (202) 622-1188

Department of the Treasury: Bureau of Engraving & Printing
Carol Seegars
Department of the Treasury Bureau of Engraving & Printing
14th St. & C St., S.W.
Washington, D.C. 20228
(t) (202) 874-2534
(f) (202) 874-2200

Internal Revenue Service
Thomas Carter Louthan
Department of the Treasury
Internal Revenue Service
901 D St., S.W.
Suite 2361
Box 68
Washington, D.C. 20220
(t) (202) 401-4098
(f) (202) 401-4213

Department of Veterans Affairs
Guy H. McMichael III
(t) (202) 273-6743
Patricia Sheridan
(t) (202) 273-6746

Department of Veterans Affairs
Board of Contract Appeals
Mail Route 09
810 Vermont Ave., N.W.
Washington, D.C. 20420
(f) (202) 275-5381

Environmental Protection Agency
Robert Ward
Dispute Resolution Specialist
(mail code) MC-1103
(t) (202) 260-2785
(f) (202) 501-3842

David C. Batson
ADR Liaison
(mail code) MC-2273A
(t) (202) 564-5103
(f) (202) 564-0093

Lee Scharf
ADR Program Coordinator:
Contact for regional dispute resolution specialists
(mail code) MC-2273A
(t) (202) 564-5143
(f) (202) 564-0091

Deborah Dalton Deputy Director,
Consensus and Dispute Resolution Program
(mail code) MC-2136
(t) (202) 260-5495
(f) (202) 260-5478

All addresses:
Environmental Protection Agency
401 M St., S.W.
[Insert mail code]
Washington, D.C. 20460

Equal Employment Opportunity Commission
Ellen J. Vargyas
Equal Employment Opportunity Commission
1801 L St., N.W.
Washington, D.C. 20507
(t) (202) 663-4637
(f) (202) 663-4639

Export-Import Bank of the U.S.
Cynthia Dunn
Export-Import Bank of the U.S.
811 Vermont Ave., N.W.
Room 753
Washington, D.C. 20571
(t) (202) 565-3596
(f) (202) 565-3595

Federal Aviation Administration
Jerome P. Jones Jr.
Federal Aviation Administration
800 Independence Ave., S.W.
Washington, D.C. 20591
(t) (202) 267-3824
(f) (202) 267-8590

Federal Communications Commission
Sheldon M. Guttmann
Federal Communications Commission
1919 M St., N.W.
Room 616
Washington, D.C. 20554 (t) (202) 418-1720
(f) (202) 418-2822

Federal Deposit Insurance Corp.
Richard T. Aboussie
(t) (202) 736-3022

Cathy A. Costantino
(t) (202) 736-0249

ADR Unit/Legal Division
Federal Deposit Insurance Corp.
550 17th St., N.W.
Room H-5126
Washington, D.C. 20429
(f) (202) 736-0189

Federal Emergency Management Agency
Cindy Mazur
Federal Emergency Management Agency
500 C St., S.W.
Room 825
Washington, D.C. 20472
(t) (202) 646-4094
(f) (202) 646-4536

Federal Energy Regulatory Commission
David N. Cook
Federal Energy Regulatory Commission
888 First St., N.E.
Room 102-03
Washington, D.C. 20426
(t) (202) 208-0955
(f) (202) 208-2115

Federal Highway Administration
L. Harold Aikens Jr.
Office of Chief Counsel(HCC-30)
Federal Highway Administration
400 Seventh St., S.W.
Washington, D.C. 20590
(t) (202) 366-1373
(f) (202) 366-7499

Federal Labor Relations Authority
Fern Feil Kaufman
Collaboration & Alternative Dispute Resolution Program
Federal Labor Relations Authority
607 14th St., NW
Washington, D.C. 20424-0001
(t) (202) 482-6503
(f) (202) 482-6574

Federal Maritime Commission
Joseph C. Polking
Federal Maritime Commission
800 N. Capitol St., N.W.
Washington, D.C. 20573
(t) (202) 523-5725
(f) (202) 523-0014

Federal Mediation and Conciliation Service
John A. Wagner
Federal Mediation and Conciliation Service
2100 K St., N.W.,
2nd Floor
Washington, D.C. 20427
(t) (202) 606-5445
(f) (202) 606-3679

Federal Reserve Board of Governors
Oliver I. Ireland
Federal Reserve Board of Governors
20th & C Sts., N.W. MS6
Washington, D.C. 20551
(t) (202) 452-3625
(f) (202) 452-3101

Federal Trade Commission
Jill Coleman
Office of General Counsel
Federal Trade Commission
600 Pennsylvania Ave., N.W.
Washington, D.C. 20580
(t) (202) 326-2524
(f) (202) 326-2477

Federal Transit Administration
Gregory B. McBride
Office of Chief Counsel
Federal Transit Administration
400 Seventh St., S.W.
Washington, D.C. 20590
(t) (202) 366-4063
(f) (202) 366-3809

General Services Administration
[DRS position vacant]
(t) (202) 501-2200

Jeffrey H. Domber
(t) (202) 708-5155

General Services Administration
National Capital Region
7th & D Streets, S.W., Room 7048
Washington, D.C. 20407
(f) (202) 501-2509

International Trade Commission
James A. Toupin
International Trade Commission
500 E St., S.W.
Washington, D.C. 20436
(t) (202) 205-3101
(f) (202) 205-3111

Maritime Administration
(Department of Transportation)
J. Patrick Wiese
Office of Chief Counsel
Maritime Administration
400 Seventh St., S.W., Room 7228
Washington, D.C. 20590
(t) (202) 366-5191
(f) (202) 366-7485

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