The following are 10 elements recommended by the Department of Justice to
ensuring a successful ADR program:
KEY ELEMENTS TO IMPLEMENTING A SUCCESSFUL ADR PROGRAM
Review the Administrative Dispute Resolution Act of 1996 and the Presidential
Memorandum of May 1, 1998, for legislative and executive guidance.
Learn as much as possible about existing federal ADR program structures to
avoid unnecessary duplication of effort in creating your agency's program.
Visit the Working Group's ADR website at www.financenet.gov/iadrwg.htm to
obtain useful ADR documents, get recent updates on federal ADR developments,
and participate in newsgroup discussions with ADR experts in other federal
Ensure that your agency makes a long-term commitment by senior leadership
to the establishment of an ADR program, pursuant to the Presidential
If your agency does not yet have a policy statement on the use of ADR, encourage
your agency leadership to adopt the ADR Declaration of Policy prepared by
the Working Group which is provided on the Working Group's website.
Secure the financial resources, dedicated staffing, and expertise necessary
to establish and operate a federal ADR program. This includes a support structure
to match agency ADR needs with appropriate agency or private-sector ADR
If your agency has not yet done so, appoint a Dispute Resolution Specialist
as required by the 1996 Act, so that there will be a clear point of contact
for those wishing to use the agency's ADR program.
Ensure that appropriate agency personnel receive ADR education and skills
training which can encompass both the theory and practice of negotiation,
mediation, and related ADR techniques for both program managers and the agency's
Review the agency's standard agreements, contracts, grants, and other documents
to determine whether to amend such standard agreements to authorize and encourage
the use of ADR if disputes arise.
Create a system to track ADR use and "lessons learned" to ensure continued
progress toward the goals identified in establishing the ADR program.
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